Metaverse: Will we all soon be working in virtual worlds?

Picture: Microsoft

No one knows yet exactly what a metaverse will look like. But Meta/Facebook, Microsoft, Sony and other giant players are already working on it. Could the Metaverse be our workplace of the future?

Did you know that Travis Scott played a live concert to 12.3 million viewers in April 2020? And he did it while the first corona wave was crashing over the world. To the US rapper’s credit, it must be mentioned that the performance took place in the video game “Fortnite“, to which viruses and unpleasant aerosols had no access. 

What could be seen as a friendly gesture for Lockdown-frustrated fans, some see as a harbinger of the Metaverse. Even Metaverse believers don’t really know what exactly it will look like. It can best be imagined as a virtual world or many virtual worlds that are seamlessly connected with each other.

In this second reality, we should not only be able to fight as, say, a Marvel hero against an adversary dressed up as Batman or visit hip-hop concerts, as in “Fortnite”, but also visit museums, sights and amusement parks.

One should be able to work there, manufacture products and sell them. In principle, everyone could be able to do everything there that one can do in reality – maybe even a little more.

Like so many ideas that tech tycoons dream about at night, the concept of the Metaverse comes from a 1990s science fiction novel, Snow Crash by author Neal Stephenson. Rumour has it that the book is about as popular in Silicon Valley as the Holy Scriptures are in the Bible Belt.

Picture: Meta

Of course, one could dismiss all this as the pipe dreams of billionaires who have more money than sense. But that would fail to recognise how seriously the idea is sometimes pursued: Facebook, Sony, Microsoft, Apple and Epic Games, which developed the game “Fortnite”, are currently investing billions in the development of universal 3D worlds.

Decentraland and Roblox show what the metaverse could look like. Some worlds that give us a foretaste of the metaverse already exist: Decentraland issues its own cryptocurrency MANA, residents can create a world there entirely according to their imagination – provided they have the necessary small change. For properties in Decentraland, you have to shell out MANA worth several hundred thousand dollars. The auction house Sotheby’s has an art gallery there, and you can try your luck in the local casino. By the way, real croupiers work there for real money – as avatars who are paid in MANA.

Roblox is a platform where users can create their own worlds and computer games. The company’s main source of revenue is that players buy virtual items for their adventures. That the Roblox world could also be suitable as a workplace is shown by the company’s top management, which held its business meetings on the platform during the pandemic. Craig Donato, CBO of Roblox, revealed to the New York Times that back in the real office he had to constantly remind himself that he could no longer behave like his Roblox character there.

I was like: Gosh, I’ve got to be careful not to jump out the window here.”

Horizon Workrooms: first workspace in the Metaverse

Picture: Horizon Workrooms

Horizon Workrooms, which Meta officially announced in August 2021, is officially in beta now. That means issues happen. Sometimes, Bosworth says, people come in entirely blue. But aside from the whole mouth thing—a known bug, Bosworth calls it—the platform ran remarkably smoothly during a demonstration earlier this week. While it might not be the first time a company has tried to create a compelling VR version of a meeting (not by a long shot), Workrooms represents Meta´s first public attempt to enable what Zuckerberg has called the “infinite office.” Turns out the Metaverse might be more like a Metaverse.

A few months ago, WIRED reported that teams at Facebook Reality Labs were holding weekly meetings in a house-built VR app. That was Horizon Workrooms. Somehow, it didn’t spring out of the pandemic-induced lockdown. At least, not entirely. “Obviously, our enthusiasm has only grown over the last 18 months or so,” Bosworth says. A couple of years ago, the FRL team started poking at the problem of virtual work; while tools like Zoom and Slack have made collaboration across distance possible, Bosworth points out, they don’t necessarily do much for creativity.

That’s where Workrooms comes in. When you first launch the app in your Oculus Quest 2 headset, it prompts you to trace the front edge of your desk with a hand controller, then pair the headset with your computer; setup complete, you find yourself sitting at a virtual desk with the same dimensions as your own, your laptop screen hovering in front of you. Using a MacBook Pro or compatible Logitech keyboard? Those are trackable, which means a virtual simulacrum sits on the desk in front of you; when you reach out to type on it, the Quest’s passthrough camera engages and you see your own IRL hands superimposed over the keys. You can set the hand controllers aside too, as the Quest 2’s hand tracking lets you interact with Workrooms via pinch and swipe.

Horizon Workrooms allows users to write, or doodle, using the Oculus Quest 2’s controller like a pen—and have it appear on a whiteboard everyone can see.

If you’re just looking to work somewhere that isn’t your usual environment, that might be enough. But it’s not the primary draw of Workrooms. For that, you’ll need to jump into a meeting, much like the way you would in Zoom or Teams or Meet or … you get the idea. You can host it in your own Workroom, or visit someone else’s. Either way, you’ll find yourself sitting at a massive horseshoe-shaped table or a tiered amphitheatre-style setup, depending on whether the host wants to present at a whiteboard or just keep the conversation flowing. You can stand at the whiteboard and draw directly on it using the Quest’s controller—held upside down, like a pen—or you can tap a button and use your desk as a whiteboard; whatever you write (or doodle) appears on the whiteboard in real time.

The avatars that Workrooms uses look markedly better than the previous generation, but they’re also a touch more reserved. Before they were finished, Bosworth says, a coworker would routinely show up to VR meetings with a virtual parrot on his avatar’s shoulder. You can still express yourself, though, as technical product manager Saf Samms points out; her avatar has natural hair (like IRL Samms), but purple eyes and a nose ring (not like IRL Samms). Between that and the spatial audio, she says, Workrooms places a clear emphasis on natural, comfortable collaboration—the kind you can only get from convincing “social presence.”

Mike LeBeau, the director of FRL’s work experiences team, once worked on creating Oculus Venues, Facebook’s first public multiuser VR experience; during the press conference, he showed off the whiteboard capabilities he and his team had built-in. Despite his being in London, there was no noticeable latency—though one of the journalists in attendance did mistakenly share their laptop screen up to the board. Workrooms can support up to 16 people and their computers in VR, with up to 34 more on video; the VR attendees see the video participants on suspended flat screens, while the video folks see a room full of avatars. Add the mixed-reality elements, along with that spatial audio and the upgraded avatars, and you’ve got some data to manage.

This being a Facebook app—one that pairs with your actual computer in the interest of you discussing and sharing potentially sensitive information—you’d be rightfully concerned about what happens to that data. The company has implemented a number of policies to that end. Workrooms claims not to use your conversations or “materials” to inform ads on Facebook; it also maintains that any images or videos of your real-world environment are processed locally and that neither Facebook nor third-party apps can “access, view, or use” them to target ads. As for pairing the headset to your computer, the permissions granted are only for that localized stream of information, and no one else in a Workroom can see your computer screen.

Much has been made about the limitations and pitfalls that come with a single company enacting its own vision of a metaverse. An app like Workrooms isn’t going to quell that hue and cry. But it’s also not the trumpet blast of late-stage capitalism many will make it out to be.

Source: WIRED, Handelsblatt, TheBlockCrypto and #CryptoRobby 🦋

Author: CryptoRobby

Robby Schwertner [CryptoRobby] CEO INNOMAGIC GmbH

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